Privacy Policy

Effective Date: 03/04/2025

Yvie AI ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services, visit our website, or interact with us in any other way.

Please read this Privacy Policy carefully. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Identifiable Information (PII): Name, email address, phone number, and other contact details you provide.

  • Usage Data: Information about how you use our services, including your interactions with our website, products, and features.

  • Device Information: IP address, browser type, operating system, and other technical information about the devices you use to access our services.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide and Improve Services: To deliver, operate, and maintain our services, including technical support.

  • Communication: To communicate with you, respond to inquiries, and provide customer support.

  • Marketing: To send you promotional materials, updates, and newsletters, based on your preferences. You can opt-out of marketing communications at any time.

  • Legal and Regulatory Compliance: To comply with legal obligations and enforce our terms and policies.

  • Security: To protect the security of our website and services, including detecting fraud and preventing unauthorized access.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have given us consent to process your personal data.

  • Contractual Necessity: To fulfill our contractual obligations with you.

  • Legitimate Interests: To pursue our legitimate business interests, provided this does not override your fundamental rights and freedoms.

  • Compliance with Legal Obligations: Where we are required to process your data to comply with applicable laws.

4. Sharing Your Information

We may share your personal data with the following:

  • Service Providers: Third-party vendors and service providers who assist in delivering our services.

  • Legal Requirements: If required by law, we may disclose your data to regulatory authorities, law enforcement, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. International Transfers

We do not transfer your personal data outside of the UK unless necessary for providing our services, and we ensure that appropriate safeguards are in place to protect your data.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Under the UK Data Protection Act and the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request corrections to inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your personal data under certain conditions.

  • Right to Restriction of Processing: You can request to restrict how we process your personal data.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used format.

  • Right to Object: You can object to the processing of your data under certain circumstances, including for direct marketing purposes.

To exercise your rights, please contact us using the details below.

8. Security of Your Information

We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, and disclosure. However, no data transmission over the internet or storage system can be guaranteed 100% secure. We encourage you to take steps to protect your personal data as well.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyze trends, and track the use of our services. You can manage your cookie preferences through your browser settings.

For more details about how we use cookies, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of those websites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Yvie AI
Email: help@yvie.ai

2025 by YVIE Ltd

help@yvie.ai